Terms and Conditions
Last updated: 26 June 2026 · Version: 1.0
1. Agreement to these terms
These Terms and Conditions ("Terms") form a binding agreement between you and Suraj Kishor Patel, a sole trader trading as Sciro ("Sciro", "we", "us", "our"), governing your access to and use of our website at https://sciro.app and our expense and invoice management platform (together, the "Services").
By creating an account, accepting an invitation, or otherwise using the Services, you agree to these Terms. If you are using the Services on behalf of an organisation, you confirm that you are authorised to bind that organisation to these Terms, and "you" includes that organisation.
If you do not agree, do not use the Services.
2. The Services
Sciro is a subscription-based expense and invoice management platform for businesses. It allows employees to capture receipts, submit expense and mileage claims, and import supplier invoices by email. Submitted items move through a configurable approval workflow, and approved items can be synced to the customer's accounting software. Sciro also provides credit card statement reconciliation, optional integration with HR systems, reporting and analytics, and administrative tools for managing team members, approval rules, and expense policies.
We may change, add, or remove features at any time.
Technical requirements. Accessing the Services requires a compatible, up-to-date web browser and a working internet connection. You are responsible for obtaining and maintaining the devices, software, and connectivity needed to use the Services, and for any associated costs.
Operation and availability. We may monitor the Services for compliance with these Terms, and we may maintain, update, or carry out work on the Services that causes temporary interruptions. We do not guarantee that the Services will be available without interruption or error, and we may suspend access for maintenance.
3. Eligibility
The Services are for internal business use. You must be at least 18 years old and capable of forming a binding contract to use them. The Services are not intended for personal or consumer use.
4. Accounts and access
You are responsible for keeping your login credentials secure and for all activity under your account. Notify us promptly at support@sciro.app of any unauthorised use. Organisation administrators are responsible for managing their team members' access and permissions.
When you invite a colleague, you confirm you are authorised to share their email address with us for that purpose.
5. Subscriptions, billing, and cancellation
Plans and payment. Paid plans are billed on a subscription basis through our payment provider, Stripe, or, for certain customers, by invoice. By subscribing, you authorise us to charge the applicable fees. We do not store your full card details; these are handled by Stripe.
Renewal. Subscriptions renew automatically at the end of each billing period unless cancelled beforehand.
Cancellation. How you cancel depends on how your plan is billed. If you pay by card through Stripe, you can cancel at any time from the Billing section of your account. If you are on an invoice-billed or custom plan arranged with us, you cancel by contacting support@sciro.app. Either way, cancellation takes effect at the end of your current billing period.
Deleting your account while subscribed. If you are the account owner with an active paid subscription, you cannot delete your account until you have cancelled the subscription and your current billing period has ended. This prevents you losing access you have already paid for.
Refunds. We do not provide refunds for any unused portion of a billing period.
Price changes. We may change our fees. We will give reasonable notice of any change before it takes effect, and changes will apply from your next billing period.
Taxes. All fees are exclusive of any applicable taxes (such as VAT). Where any tax applies, you are responsible for paying it in addition to the fees.
Late or failed payment. If a payment is overdue or fails, we may suspend or restrict your access to the Services until the outstanding amount is paid.
Free plans. We may offer a free plan with limited features. We may change, limit, or withdraw a free plan at any time.
6. Acceptable use and prohibited activities
You agree not to:
- submit false, fabricated, or altered receipts or expense claims;
- upload documents belonging to another person without authorisation;
- attempt to manipulate or circumvent the approval workflow;
- use the platform to process expenses on behalf of an organisation you are not authorised to represent;
- attempt to access, view, or interfere with expense data, documents, or accounts belonging to another user or organisation;
- connect, authorise, or sync a third-party account (such as accounting or HR software) that you are not authorised to access or use;
- sell or otherwise transfer your account or profile;
- upload special-category personal data (such as health, biometric, or other sensitive data) except where it appears incidentally on a legitimate business receipt or invoice;
- upload malicious code, attempt to disrupt or probe the Services, or use them in breach of any applicable law;
- scrape, harvest, or use bots or other automated means to access or extract data from the Services, except through features we provide for that purpose;
- use the Services to store or transmit material that is unlawful, defamatory, harassing, or that infringes another person's rights; or
- reverse engineer, copy, or resell the Services.
We may suspend or terminate access for any breach of this section.
7. Your content
You retain ownership of the content you upload (receipts, invoices, claim details, and related information). You grant us a non-exclusive licence to host, process, and use that content as necessary to provide the Services, including processing it through our service providers.
You are responsible for the accuracy and lawfulness of the content you upload, and for ensuring you have the right to upload information about other people (such as suppliers or colleagues).
8. Third-party services and integrations
The Services integrate with third-party providers, including payment, accounting, HR, mapping, and AI services. Your use of those integrations may be subject to the third party's own terms.
In particular, the Services use the Google Maps APIs. By using the Services, you agree to be bound by Google's Terms of Service, available at https://policies.google.com/terms.
We are not responsible for third-party services, and your use of them is at your own risk.
9. Artificial intelligence features
Sciro uses AI to extract information from uploaded documents. AI-generated results may contain errors and are provided as an aid only. You are responsible for reviewing and verifying all extracted data before relying on it or submitting a claim. A person within your organisation reviews and approves each claim; Sciro does not make approval decisions for you.
10. Intellectual property
The Services, including all software, design, and content we provide, are owned by Sciro and protected by intellectual property laws. We grant you a limited, non-exclusive, non-transferable right to use the Services in accordance with these Terms. You may not use our name, logo, or branding without our permission.
11. Disclaimers
The Services are provided "as is" and "as available". To the fullest extent permitted by law, we disclaim all warranties, express or implied, including fitness for a particular purpose and accuracy of results. We do not warrant that the Services will be uninterrupted, error-free, or that calculations, extractions, or syncs will always be accurate. The Services are a tool to assist with expense and invoice management and are not a substitute for professional accounting or tax advice.
Corrections. We may correct any errors, inaccuracies, or omissions in the Services, including in pricing, descriptions, or availability, and may change or update information at any time without prior notice.
Your devices. To the fullest extent permitted by law, we are not responsible for any viruses, malware, or other harmful components that may affect your devices through your use of the Services or any linked third-party service. You are responsible for maintaining your own virus protection and for keeping your own backups of important data.
12. Limitation of liability
Nothing in these Terms limits liability that cannot be limited by law (including for death or personal injury caused by negligence, or for fraud).
Subject to that, to the fullest extent permitted by law:
- we are not liable for indirect, incidental, special, or consequential losses, or for loss of profits, revenue, data, or goodwill; and
- our total aggregate liability arising out of or relating to the Services will not exceed the greater of (a) the total fees you paid us in the 12 months before the event giving rise to the claim, or (b) £100.
13. Indemnification
You agree to indemnify and hold us harmless from any claims, losses, or expenses arising from your breach of these Terms, your content, or your misuse of the Services.
14. Term, suspension, and termination
These Terms apply while you use the Services. You may stop using the Services at any time, and you may delete your account at any time, except that an account owner with an active paid subscription must first cancel the subscription and wait until the current billing period ends (see Section 5). We may suspend or terminate your access if you breach these Terms, if you fail to pay fees when due, if required by law, or to protect the Services or other users. On termination, your right to use the Services ends, and we will handle your data as described in our Privacy Policy.
Before we delete your data following termination, you may request an export of your data within a reasonable period by contacting support@sciro.app.
15. Data protection
Our handling of personal information is described in our Privacy Policy. Where we process personal data on behalf of your organisation, that processing is governed by our Data Processing Agreement.
16. Changes to these Terms
We may update these Terms from time to time. When we do, we will revise the "Last updated" date at the top. For material changes, we will give you reasonable advance notice by email or through the Services before they take effect. Your continued use of the Services after an update takes effect means you accept the revised Terms. If you do not agree to a change, you should stop using the Services, and you may cancel as described in Section 5.
17. Force majeure
We are not liable for any failure or delay in performing our obligations where that failure or delay results from events beyond our reasonable control, including service-provider outages, internet or hosting failures, power failures, strikes, or acts of government.
18. General
Entire agreement. These Terms, together with our Privacy Policy and any Data Processing Agreement, form the entire agreement between you and us and supersede any prior agreements on the same subject.
Severability. If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force.
No waiver. Our failure to enforce any provision is not a waiver of our right to do so later.
Assignment. You may not assign or transfer these Terms without our written consent. We may assign them to a successor in connection with a merger, acquisition, or sale of our business.
Third parties. These Terms do not give rights to anyone who is not a party to them under the Contracts (Rights of Third Parties) Act 1999.
Notices. We may give you notice by email or through the Services. You can contact us using the details in Section 20.
Survival. Any provisions that by their nature should continue after these Terms end will do so, including Your content (Section 7), Intellectual property (Section 10), Disclaimers (Section 11), Limitation of liability (Section 12), Indemnification (Section 13), and Governing law (Section 19).
19. Governing law and disputes
If a dispute arises, we encourage you to contact us first at legal@sciro.app so we can try to resolve it informally before starting formal proceedings.
These Terms are governed by the laws of England and Wales, and the courts of England and Wales have exclusive jurisdiction, except where applicable law gives you the right to bring proceedings elsewhere.
20. Contact us
Questions about these Terms can be sent to legal@sciro.app.